You've Got Questions. We've Got Answers
Is Flashcard Maker free?
Yes. It's free.
Can I change plans at any time?
Yes. Simply email [email protected] and we can bill you the prorated difference between old and new plan. Or if you are already logged in, buy a new plan and the system will finally only charge you the difference.
What types of payment do you accept?
Currently we accept Visa, MasterCard, and American Express. We do not accept PayPal.
How does the 15-days money back guarantee work?
If you cancel within 15 days of signing up for any reason, you won't be charged. If you cancel after 15 days, you are responsible for any charges already incurred. We don’t offer prorate refunds for pending months in the payment cycle, but you will never be billed again after cancellation.
How do I cancel my plan?
It's simple. Just email [email protected]
Are there per-user fees?
No. The price is all-inclusive.
Can I post a flashcard on my website?
Yes. You can even customize the look and feel of your flashcard. No programming is needed - - just copy & paste a code we provide.
Can I create private flashcards?
Yes. Your flashcards can be public, or private & secure.
How do I share a flashcard?
We provide you with the URL of the flashcard that you can give to anyone you want. Flashcard-takers do not need to have an account on ProProfs. You can also embed the flashcard directly on your website.
Can I create branded flashcards?
This feature is Coming Soon. You will soon be able to brand your flashcards with your logo and customize settings.
How long do you store the data?
Your flashcards are never deleted from the site, but if you stop your ProProfs subscription, you are downgraded to the free version. You can continue to create unlimited flashcards per our free plan, however, the premium features get disabled.
Is my data safe and secure?
Yes. Our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, and battery backup. ProProfs’ product software and infrastructure is updated regularly with the latest security patches