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is an integrated “system” of confidential interventions which are designed to prevent and/or relieve the adverse psychological and/or physical employee reactions that so often accompany public safety and disaster response functions.
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Critical Incident Stress Management Program (CISM)
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CISM interventions are especially ______________________________.
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Directed towards the mitigation of post-traumatic stress reactions.
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The CISM Program is staffed by the _______________________ and additional city employees that are trained in its application.
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Members of the Police Negotiator Team
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It is managed by the________________ who is the CISM Coordinator. This is an on-call response that covers 24 hours a day, 7 days a week.
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Police Negotiator Commander
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If a controversy arises from a callout request the ____________________ will have final deployment decision authority.
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CISM Coordinator
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Any other serious incident where the CISM program would be of assistance. Employees that are arrested will receive services from the __________________ not from the CISM program
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Correctional facility
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The ______________________ or designee will be contacted if the on call team members cannot be reached
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CISM team coordinator
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The CISM program includes, but is not limited to: 1. One-on-one crisis intervention;2. Stress Debriefings;3. ________________; and4. Demobilizations.
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Defusings;
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Employees who are experiencing physical or psychological reactions from critical events or for any other reason are encouraged to contact their personal physician or the _____________ for further assistance.
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Corporate Care Works Employee Assistance Program (EAP) for further assistance.
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If CISM services cannot be provided during an employee’s regular working hours, it may be necessary to __________ authorized through the respective supervisory approval process.
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Mandate attendance with overtime compensation
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Only an _______________or higher authority can authorize any exception to the mandatory attendance requirement
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Assistant chief
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Following any critical incident, an involved employee’s assistant chief or higher authority will determine if that employee should be temporarily reassigned or given administrative leave based on:a. The recommendation of CISM team members; b. ____________________________________ and/orc. Any other factors related to the critical incident.
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The recommendation of the employee’s supervisor
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The duration of the administrative leave granted to an employee will be determined by the appropriate ___________or higher authority.
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Director
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All efforts to provide for the emotional well-being of the involved employee(s) shall be made without jeopardizing a crime scene or investigation. The responsibility for balancing the urgency of the concerned employee’s immediate needs with investigative requirements rests with the most ________________________ at the scene.
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Senior commanding officer
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Supervisors, command staff, or others sometimes seek to be included in a debriefing or defusing session to show support. However, this may inhibit some participants from being open and honest. Therefore, a supervisor or higher authority may attend these sessions only when _______________ during the critical event.
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They are directly involved
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