A Guide to the Business Analysis Body of Knowledge(BABOK) Flashcards

190 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
  1. it is a technique, which is a systematic approach designed to elicit business analysis information from a person or group of people by talking to the person(s), asking relevant questions, and documenting the responses.
Interviews
They are used to define the requirements, outcomes, or conditions that must be met in order for a solution to be considered acceptable to key stakeholders. They are the measures used to assess a set of requirements in order to choose between multiple solutions.
Acceptance and Evaluation Criteria
  1. It brings stakeholders together in order to collaborate on achieving a predefined goal.
Workshop
  1. It is a type of interview in which the interviewer has a predefined set of questions.
Structured Interview
  1. It is a type of interview in which the interviewer does not have a predetermined format or order of questions. Questions may vary based on interviewee responses and interactions.
Unstructured Interview
It is a workshop role in which it is frequently not a participant in the workshop, but does have ultimate accountability for its outcome.
Sponsor
It is a workshop role, which establishes a professional and objective tone for the workshop, introduces the goals and agenda for the workshop, enforces structure and ground rules, keeps activities focused on the purpose and desired outcomes, facilitates decision making and conflict resolution, and ensures that all participants have an opportunity to be heard.
Facilitator
It is a workshop role, which documents the decisions in the format determined prior to the workshop and keeps track of any items or issues that are deferred during the session.
Scribe
It is a workshop role, which may be used to keep track of the time spent on each agenda item.
Timekeeper
It is a workshop role, which includes key stakeholders and subject matter experts. They are responsible for providing their input and views, listening to other views, and discussing the issues without bias.
Participants
It is a technique, which is used to capture and assign responsibility for issues and stakeholder concerns that pose an impact to the solution.
Item Tracking
It is a technique, which is used to record, track, and prioritize remaining work items.
Backlog Management
It is a technique, which assesses the ability of a vendor to meet commitments regarding the delivery and the consistent provision of a product or service.
Vendor Assessment
  1. it is a technique, which is used to identify where, what, why, when, how, and for whom information is exchanged between solution components or across solution boundaries.
Interface Analysis
  1. it is a technique, which is used to manage performance in any business model, organizational structure, or business process.
Balanced Scorecard