BMGT 360 Exam 1

Exam 1

61 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
What is the vision of HRM for the 21st century?
1) responsive to competitive marketplace and globalization
2) needs to be linked to business strategic plans
3) coordinated with line and HR managers
4) focused on quality, customer service, productivity, employee involvement, teamwork, and workforce flexibility
What are the 5 domains of HRM?
1) organizational design
2) staffing
3) performance management and appraisal
4) employee training and organizational development
5) rewards systems, benefits, and compliance
What are the aspects of organizational design (domain)?
- HR planning based on strategy
- Job analysis/work analysis
- job design
- information systems
- downsizing/restructuring
What are the aspects of staffing (domain)?
- recruiting/interviewing/hiring
- affirmative action/diversity/EEO compliance
- promotion/transfer/separation
- outplacement services
- induction/orientation
- employee selection methods
What are the aspects of performance management and appraisal (domain)?
- managemnet appraisal/management by objectives/strategy execution
- productivity/enhancement programs
- customer-focused performance appraisal
- multirater systems
- rater training programs
What are the aspects of employee training and organizational development (domain)?
- management/supervisory development
- career planning/development
- employee assistance/counseling programs
- attitude surveys
- training delivery options
- diversity programs
What are the aspects of reward systems, benefits, and compliance (domains)?
- safety programs/OSHA compliance
- health/medical services
- complaint/disciplinary procedures
- compensation administration
- insurance benefits administration
- unemployment compensation administration
- pension/profit-sharing plans
- labor relations/collective bargaining
What are the 4 trends affecting HRM?
1) Increased globalization
2) Changing technology
3) Increase in litigation and regulation related to HRM
4) Changing characteristics of the workforce
Describe trend 1 (increasing globalization) that is affecting HRM.
- opportunity for global workforce and labor cost reductions
- increasing global competition
- opportunity for expansion
Describe trend 2 (changing tech) that is affecting HRM.
- web-based systems
- new threats: privacy, confidentiality, intellectual property
- offshoring
Describe trend 3 (increase in litigation and regulation related to HRM) that is affecting HRM.
- legislation and lawsuits on the increase
- wrongful discharge; negligent hiring, retention, referral
- illegal immigration
- Civil rights act
- nondiscrimination act
Describe trend 4 (changing characteristics of the workforce) that is affecting HRM.
- growing diversity
- labor shortage
- aging workforce
- Millenials rising
How has the workforce changed within the past 10 years?
More diverse, more educated, more cynical toward work and organizations (selfish), getting older, becoming less prepared to handle the challenges of work today
What are the different work tasks (or activities) of HRM?
The different activities that fall under the 5 domains of HRM.
What does HRM concern?
- the personnel policies and managerial practices and systems that influence the workforce