Business Driven Technology: Unit 1

A management system, in addition to a measurement system, that enables organizations to clarify their vision and strategy and translate them into action. Provides feedback around both the internal business processes and external outcomes in order to continously improve strategic performance and results.

Baseline values the system seeks to attain.

A process of continuously measuring system results, comparing those results to optimal system performance, and identifying steps and procedures to improve system performance.

Applications and technologies that are used to gather, provide access to, and analyze data and information to support decision-making efforts.

A standardized set of activities that accomplish a specific task, such as processing a customer's order.

The analysis and redesign of workflow within and between enterprises.

An internet-based service that brings together many buers and sellers.

In the Five Forces Model, high when buyers have many choices of whom to buy from and low when their choices are few.

Responsible for (1) overseeing all uses of information technology and (2) ensuring the strategic alignment of IT with business goals and objectives.

Responsible for collecting, maintaining, and distributing the organization's knowledge.

Responsible for ensuring the ethical and legal use of information within an organization.

Responsible for ensuring the security of IT systems and developing strategies and IT safeguards against attacks from hackers and viruses.

Responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organization's information technology.

A product or service that an organization's customers place a greater value on than similar offerings from a competitor.

The legal protection afforded an expression of an idea, such as a song, video game, and some types of proprietary documents.