CH 18 Textbook Notes

Exam

30 cards   |   Total Attempts: 182
  

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P. 628 Name some core values in great companies.
Driven by goals; change continuously, drive for progress via adaptability, experimentation, trial and error, entrepreneurial thinking, fast action.
P. 629 Great companies have core values, know what they are and what they mean and live by them year after year. True or False.
True
P. 629 refers to the belief that things must be either A or B and cannot be both.

tyranny of the or | genius of the and; organizational ambidexterity
Genius of the and; organizational ambidexterity
P. 629 able to achieve multiple objectives at the same time.

tyranny of the or | genius of the and; organizational ambidexterity
Genius of the and; organizational ambidexterity
P. 630 What are some core ideologies of 3M?
Innovation, integrity, respect for individual initiative and personal growth, tolerance of honest mistakes, product quality/reliability.
P. 631 _________________ is a system wide application of behavioral science knowledge to develop, improve, and reinforce the strategies, structures, and processes that lead to organization effectiveness.
Organizational development (OD)
Organizational development aims to increase organizational effectiveness and value orientation (supports human potential, development, etc.) True or False.
True
P,. 631 type of (Organizational development);
definition: including helping organizations conduct mergers and acquisitions, change their strategies, and develop alliances.

human resources management interventions | human process interventions | strategic interventions| techno-structural interventions|
Strategic interventions.
P,. 631 type of (Organizational development);
includes conflict resolution, team building, communication, and leadership.

human resources management interventions | human process interventions | strategic interventions| techno-structural interventions|
Human process interventions
P,. 631 type of (Organizational development);
definition: relating to organizational structure and design, employee involvement, and work design.

human resources management interventions | human process interventions | strategic interventions| techno-structural interventions|
Techno structural interventions
P,. 631 type of (Organizational development);
definition: includes attracting good people, setting goals, and appraising and rewarding performance.
Human resources management interventions
*Lecture Note* p. 632
Name the four factors identified as specific management practices leading to sustain, superior performance.
(SECS)
1. (S)trategy - focuses on customers, continually fine tuned marketplace changes and clearly communicating to employees.
2. (E)xecution - good people with decision making authority on front lines, quality work produced, cutting costs.
3. (C)ulture- motivates, empowers people to innovate, rewards people appropriately, strong values, challenges people, and provides a satisfying work environment.
4 (S)tructure - having the organization easy to work for and work with, cooperation and exchange of information/knowledge throughout the organization.
P. 632 ______________ are the key to successful change; have to care about its fate and know how they can contribute.
People
P. 632 The shared responsibility of change is common in large, traditional corporations. True or False.
False; is rare.
P. 632 Name the contributing factor to the success of most change efforts .
Shared leadership; must implement in addition to being supporters of change.