CH3. Attitudes and Job Satisfaction

14 cards   |   Total Attempts: 182
  

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Components of an Attitude
Cognitive: opinion or belief
Affective: Emotional or feeling segment
Behavioural: the intent to behave a certain way
Attitude
Evaluative statements (negative or positive) about objects, people. or events
Attitudes Follow Behavior
People change what they say, so it doesn't contradict their behavior
Cognitive Dissonance
Any incompatibility between two or more attitudes or between behavior and attitudes
Moderating Variables
Importance of the attitude
Correspondence to behavior
Accessibility
Presence of social pressures
Direct experience
Major Job Attitudes
Job Satisfaction:a positive feeling about one's job resulting from an evaluation of its characteristics

Job Involvement: the degree to which a person identifies with a job, actively participates in it, and considers performace important to self worth

Organizational Committment: the degree to which an employee identifies with an organization and its goals and wishes to maintain a member of the org.
Psychological Empowerment
Employee's belief in the degree to which they affect their work environment , their competence, the meaningfulness of their job, and their autonomy in their work
Perceived Organizational Support
The degree to which employees believe their organization values their contribution and cares about their well being
Employee Engagement
An employee's involvement with, satisfactions with, and enthusiasm fr the work he or she does
engagement leads to discretionary efforts and a competitive advantage
Core self-evaluations
Bottom line conclusion individuals have about their capabilities, copetence, and worth as a person
Exit
(active-destructive) leaving the organization
Voice
( Active-Constructive) dissatisfaction expressed through attempts to improve conditions
Loyalty
(Passive-Constructive) dissatisfation expressed by passively waiting for conditions to improve
Neglect
(Passive-Destructive) Dissatisfaction expressed through allowing conditions to worsen