Chapter 2 - MIS

Tracks inventory and information among business processes and across companies. also it helps to communicate easily with the suppliers. also it helps the suppliers to know how much stock I have. so that's will help organization and maintain the least amount of inventory needed.- The supplier will manage the inventory to reduce the cost.- The SCM will help scheduling and shipping.

IT system that supports supply chain management.

Method for producing or delivering a product or service just at the time the customer wants it.

Uses information about customers to gain insight into their needs, wants, and behaviors in order to serve them better.-understand the needs of the customer. it will helps in creating a new things by providing multi-channel. ( internet, mobile)

Multiple ways in which customers can interact with a business. such as phone, email , web and chat....

Automatically track all the steps in the sales processSales lead trackingListing potential customersMarket and customer analysisProduct configurationGetting repeat customers

Primary interface to customers and sales channels

Fulfil and support customer orders

collection of integrated software for business management, accounting, finance, supply chain management, inventory management, customer relationship management, e-collaboration, etc.1- it helps the daily operation2- its helps to share information.3- it has one database to store information.4- integrated system.5- it reduce cost

Web-based and mobile technologies that create interactivity among users, mostly allowing users to be both creators and consumers of content

Second generation of the Web focusing on online collaboration, users as both creators and modifiers of content, dynamic and customized information feeds, and many more engaging technologies

Site on which you post information about yourself, create a network of friends, read about other people, share content, and communicate with peopleThe big onesFacebook & LinkedInGoogle+Stumble Upon, Twitter, YouTube

Thousands or millions of people play and interact in a robust virtual world

Use of a mobile device and its location toCheck into locationsFind friends and their locationsReceive rewardsTake advantage of specials based on location