Chapter 7 Lecture Notes Flash Cards

Includes all the notes and key terms with definitions that were mentioned during lecture in the PowerPoint presentation. The lecture notes correspond with Chapter 7: Management and Leadership from the textbook Understanding Business, 9th Edition, written by Nickels, McHugh and McHugh.

37 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
Today's Managers
*More women/younger*Teamwork*Empower employees---> Trains employess to make decisions*Enabling -- Giving workers the education and tools they need to make decisions
Empowering Employees
Training employees to make decisions
Enabling
Giving workers the education and tools they need to make decisions
Goals -->
Objectives--- Mission--- --- Vision
Management
-The process used to accomplish organizational goals through:*Planning -- Key management function*Organizing -- Even distribution of work*Leading -- Aware of roles*Controlling -- Meets standards-These 4 functions are the heart of management
The Functions of ManagementA.K.A"The Heart of Management"
1. Planning2. Organizing3. Leading4. Controlling
Planning
A management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives.-1st Function of Management-Anticipating "trends"; affects sector?; best strategies to be successful-Key management function
Organizing
A management function that includes designing the structure of the organization and creating conditions and systems in which everyone and everything work together to achieve the organization's goals and objectives.-The 2nd Function of Management-Even distribution of work-Design a structure; create conditions/systems-How departments work together-How individuals within the organization work together-Based on skill set of individual
Leading
Creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve the organization's goals and objectives.*The 3rd Function of Management*Create a vision; lead by example; guiding; policy ----> enforce*Guiding, training, coaching, and motivating employees*Communicate a vision and rally others around that vision*Transparency -- The presentation of the company's facts and figures in a way that is clear and apparent to all stakeholders
Controlling
A management function that involves establishing clear standards to determine whether or not an organization is progressing toward its goals and objectives, rewarding people for doing a good job, and taking corrective action if they are not.-The 4th Function of Management-Meets standards-Setting standards; moving/progressing towards goals/objectives-The 5 Steps of Controlling:1. Establish clear standards2. Monitor and record performance3. Compare results against standards4. Communicate results5. If needed, take corrective action
Vision
More than a goal, it's a broad explanation of why the organization exists and where it's trying to go.-Planning
Mission Statement
Outlines the organization's fundamental purposes. It includes:-The organization's self-concept-It's philosophy-Long-term survival needs-Customer needs-Social responsibility-Nature of the product or service**Planning
Goals
The broad, long-term accomplishments an organization wishes to attain.-Planning
Objectives
Specific, short-term statements detailing how to achieve the organization's goals.-Planning
SWOT MATRIX
*Analyze the strengths, weaknesses, opportunities, and threats* "Realistic approach to planning"-Planning