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Related Flashcards
Related Topics
Cards In This Set
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Organizational structure
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The vertical and hortizontal configuration of departments, authority, and jobs within a company
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Organizational process
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The collection of activites tha transform inputs into outputs that customers value
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Departmentalization
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Subdividing work and workers into seperate organizational units responsible for completing particular tasks
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Functional departmentalization
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Organizing work and workers into seperate units responsible for particular business functions areas of expertise
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Product departmentalization
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Organizing work and workers into separate units responsible for producing particular products or services
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Customer departmentalization
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Organizing work and workers into separate units resonsible for particular kinds of customers
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Geographic departmentalization
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Organizing work and workers into separate units responsible for doing business in particular geographic areas
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Matrix departmentalization
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A hybrid organizational structure in which two or more forms of departmentalization, most often product and functional, are used together
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Simple matrix
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A form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources
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Complex matrix
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A form of matrix departmentalization in which managers in different parts of the matrix report to matrix managers,who help them sort out conflicts and problems
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Authority
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The right to give commands, take action, and make decisions to achieve organizational objectives
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Chain of command
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The vertical line of authority that clarifies who reports to whom throughout the organization
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Unity of command
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A management principle that workers should report to just one boss
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Line authority
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A right to command immediate subordinates in the chain of command
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Staff authority
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The right to advise, but not command,others who are not subordinates in the chain of command
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