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Cards In This Set
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3 TYPES OF COFFEE SOLD
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1. Core Coffees 2. Limited Time Offering 3. Starbucks Reserve Also, Whole Bean (can grind in store), Via Instant (just add water), K-Cups (Keurig), Verismo System
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TYPES OF ROAST
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Blonde (lightest, mellow) example Veranda. Medium(core, smooth, balanced) Pike PlaceDark (robust, intense)- Espresso
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SANITIZER
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Kills bacteria. 1. Kay5- 2.5 gallons per packet (100ppm) in cold water2. ClickSan Disinfectant, 200-400 Ammonia, 65-75
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URNEX
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Always clean coffee shuttles, coffee serves and airports in back before bringing to the front.Always use the spiget
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HOT BEVERAGES SLEEVE or NO SLEEVE
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HOT WATER: is hotter than Steamed MilkSHORT: always double cuppedTALL & GRANDE: Only hot water beverages unless requested!VENTI: ALL with sleevesLIDS ALL!!!
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LIDS
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Should be off center from seam. Don't touch the lip or inside the cup! Don't touch the inside of the lid or area around the sip!
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HAND CRAFTING BEVERAGES SIZES
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8OZ= SHORT12OZ= TALL16OZ- GRANDE20OZ- VENTI24OZ- COLD VENTI31OZ- TRENTA (Ice Tea, Ice Coffee, Sparkling Ice Tea, Starbucks Refreshers)
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HOTTER HOT WATER THAN STEAMED MILK, DRINKS?
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CAFFE AMERICANO, CHAI TEA LATTE, CAFFE MISTRO, CHAI TEA LATTE, BREWED COFFEE, HOT TEAAlways double cup or sleeve BEFORE adding contents. Short always double cupped.
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Cafe Point of Sale - POS
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Greet, take orders, collect payment, ensure customers know what to pick up their warm food/Beverageds-mark cups, gather food, coffee and tea- confirm the name is spelled accurately on cup
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Order Support Role
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Helps the POS, only functional when busy, taking orders
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BAR ROLE
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Knows what, handcrafted drinks at Espresso Bar and Cold Beverages
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CUSTOMER SUPPORT ROLE
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Keep store clean and organized stocked.
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GREEN APRON MOMENT
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To inspire and nuture the human spirit - one person, one cup, and one neighboorhood and one at a time
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BARISTA ROLES
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1. Cafe Point of Sale2. Order Support3. Bar4. Customer SupportDrive Thru, your shift supervisor/playcaller will let you know which role or roles
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FOUR FUNDAMENTALS
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1. freshness2. proportion3. grind4. water (filtered)
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