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Cards In This Set
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What is an organization’s culture?
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A shared pattern of beliefs, assumptions and expectations held by organization members. (organization’s personality)
Informs us of what to believe, how to act and make decisions
Guides members in how to perceive the artifacts, environment, norms, roles, values and physical cues
The strategy, leadership style and ways of accomplishing tasks reflect organization culture
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Organizational culture lies at the heart of
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Organizational creativity
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In Search of Excellence byTom Peters. Research showed that successful organizations had a consistent theme:
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“the power of values and culture in these corporations rather than procedures and control systems, provides the glue that holds them together, stimulates commitment to a common mission, and galvanizes the creativity and energy of their participants.”
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______________ is concerned with how employees perceive an organization’s culture, not whether or not they like it
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Organizational culture
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Culture is a
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Descriptive Term
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_________ Measures affective responses to the work environment: concerned with how employees feel about the organization
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Job Satisfaction
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Basic Functions of Organizational Culture
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Organizational Culture ---->
1) Provides a sense of identity for members 2) Enhances commitment to the organization’s mission 3) Clarifies and reinforces standards of behavior |
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Culture is the ________ that helps hold an organization together by providing appropriate standards for what employees should say or do
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social glue
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Cultures can be a source of _________ for organizations.
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competitive advantage
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A strong organizational culture is the _________. Once established, it is self-perpetuating and nearly impossible for competitors to duplicate
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ultimate competitive asset.
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_________ is the "operating system" of an organization.
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Organizational Culture
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3 dominant characteristics can be assigned to the Organizational Culture concept
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1. A shared phenomenon. It’s viewed as a kind of social or normative binding that is shared by a given group and holds together potentially diverse members
2. Exists at 2 levels: the surface(visible) level and deeper(less visible) level
3.Culture is learned through formal and informal and explicit and implicit cultural socializationprocesses. Moreover, as cultures are learned, they are also relatively stable and change slowly over time.
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Organizational Culture--A Working Definition
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“A system of shared meaning ****(values, beliefs, assumptions, and norms) that unites the members of an organization anddistinguishes one organization from another”
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The __________ to each firm affects how employees feel and act andthe type of employee hired and retained by the company
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culture specific
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Assessment of Corporate Culture (Schein):
An anthropological approach |
Norms, Folkways, Mores, Ceremonies & Rites, Symbols, Myths, Heroes & Heronines, and Languages
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