Define Various Terms Under Interpersonal Communication Flashcards

Expressed disagreement, struggle or discord that exists when people who depend on each other express different views, interests or goals and perceive their differences as incompatible

Attacking while denying doing so, a means of covertly expressing conflict, anger or both

Interactions in which the real conflicts are hidden or denied and a counterfeit excuse is created for arguments or put-downs

Orientation toward conflict that assumes no one can win

Orientation toward conflict that ssumes one person wins at the expense of another

Orientation toward conflict that assumes everyone can win, or benefit, from engaging in conflict

To leave conflict either psychologically or physically, active and destructive

Denial or minimization of problems, passive and destructive

Silent allegiance to a relationship and person when conflict exists, passive and constructive

Communicating about differences, tensions and disagreements, active and constructive

Unproductive form of conflict communication in which "everything but the kitchen sink" - irrelevant reasons, insults and excuses - is thrown into the argument

Noting an important issue that comes up in the course of discussing other matters and agreeing to discuss it at a later time

Building a solution through negotiation and acceptance of parts of proposals for resolutions

Granting forgiveness or putting aside personal needs in favor of someone else's when it's not required or expected

Conflict is natural
conflict can be expressed overtly or covertly
social groups shape meaning of conflict behaviors
conflict can be managed well or poorly
conflict can be good for individuals and relationships