Interpersonal Conflict and Conflict Management- Chapter 12

A disagreement between two connected persons

Competing, avoiding, accommodating, collaborating, and compromising

I win, You lose- great concern for your own needs and desires and little for others

I lose, You lose- relatively unconcerned with your own and others needs or desires

I lose, You win- sacrifice your own needs for the sake of other persons needs

I win, You win- concern with both your own and the other persons needs- best method

I win and lose, You win and lose-some concern with your own needs and some concern for the other persons needs- meet in the middle

Including win-lose and win-win, avoidance (non-negotiating, silencers) and active fight, force and talk, face-detracting (Beltlining, blame) and face-enhancing, and verbal aggressiveness (attack on self-concept) and argumentativeness (willingness to argue for a point)