Management 300 Midterm-Chapter 4

12 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
Workforce diversity
The ways in which people in an organization are different from and similar to one another
Surface-level diversity
Easily perceived differences that may trigger stereotypes, but that do necessarily reflect the way people think or feel
Deep-level diversity
Differences in values, personality, and work preferences
Race
Biological heritage that people use to identify themselves
Ethnicity
Reflects the social traits shared by a certain population
Bias
Describes a tendency or preference toward a particular perspective or ideology
Prejudice
Preconceived belief, opinion or judgement toward a person or a group of people
Stereotyping
Judging a person on the basis of one's perception of a group to which he or she belongs
Discrimination
When someone acts out their prejudicial attitudes toward people who are the targets of their prejudice
Glass ceiling
Invisible barrier separating women and minorities from top management positions
Diversity skills training
Specialized training to educate employees on the importance of diversity and teach them skills for working in a diverse workplace
Employee resource groups
Groups made up of employees connected by some common type of diversity