Marketing Chapter 3

Chapter 3 Marketing Definitions For Exam

17 cards   |   Total Attempts: 183
  

Cards In This Set

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ENVIRONMENTAL SCANNING
The process of continually acquiring info on events occurring outside the org. to identify and interpret potential trends
SOCIAL FORCES
Forces of the environment that include the demographic characteristics of the population & its values
DEMOGRAPHICS
The study of the characteristics of a human population. Include pop. size, growth rate, gender, marital status, ethnicity, income...
CULTURE
The set of values, ideas, and attitudes that are learned and shared among members of a group
MULTICULTURAL MARKETING
Combinations of the marketing mix that reflect the unique attitudes, ancestry, communication preferences, and lifestyles of ethnic Canadians
ECONOMY
Pertains to the income, expenditures, and resources that affect the cost of running a business and household
VALUE CONSCIOUSNESS
The concern for obtaining the best quality, features, and performance of a product or service for a given price
MARKETSPACE
An information-and-communication-based electronic exchange environment mostly occupied by sophisticated computer and telecommunication technologies and digitized offerings
ELECTRONIC COMMERCE
Any activity that uses some form of electronic communication in the inventory, exchange, advertisement, distribution, and payment of goods and services
INTRANET
An internet/Web-based network used within the boundaries of an org.
EXTRANET
Uses internet-based technologies, permit communication b/w a company and its supplier, distributors, and other partners
COMPETITION
Alternative firms that could provide a product to satisfy a specific market's needs
BARRIERS TO ENTRY
Business practices or conditions that make it difficult for new firms to enter the market
REGULATION
Restrictions the provincial and federal laws place on business w/ regard to the conduct of its activities
COMPETITION ACT
The key legislation designed to protect competition and consumers in Canada