Marketing Test 3 - Chapter 16

Key words ch 16

53 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
Intermediaries that represent either buyers or sellers on a permanent basis
Agents
The physical elements in a store's design that appeal to consumer' emotions and encourage buying
Atmospherics
The use of machines to dispense products
Automatic Vending
Intermediaries that bring buyers and sellers together temporarily
Brokers
Limited-service wholesalers whose customers pay cash and furnish transportation
Cash-and-carry Wholesalers
A type of marketing in which an organization provides a catalog from which customers make selections and place orders by mail, telephone, or the Internet
Catalog Marketing
A very large specialty store that concentrates on a major product category and competes on the basis of low prices and product availability
Category Killer
A retail strategy of managing groups of similar, often substitutable products produced by different manufacturers
Category Management
Agents that receive goods on consignment from local sellers and negotiate sales in large, central markets
Commission Merchants
Shopping centers with one or two department stores, some specialty stores, and convenience stores
Community Shopping Centers
A small self-service store that is open long hours and carries a narrow assortment of products, usually convenience items
Convenience Store
Large retail organizations characterized by a wide product mix and organized into separate departments to facilitate marketing efforts and internal management
Department Stores
The use of the telephone, Internet, and nonpersonal media to introduce products to customers, who can then purchase them via mail, telephone, or the Internet
Direct Marketing
Marketing products to ultimate consumers through face-to-face sales presentations at home or in the workplace
Direct Selling
A type of marketing in which a retailer advertises a product and makes it available through mail or telephone orders
Direct-Response Marketing