MGMT 3001 Chapter 8

Management a practica

66 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
Organizational or corporate culture
A system of shared beliefs and values that develops within an organization and guides the behavior of its members
Clan, adhocracy, market, and hierarchy
Four types of organizational culture
Clan
Has an internal focus and values flexibiblty rather than stability and control
Adhocracy culture
Has an external focus and values flexibility
Market culture
Has a strong external focus and values stability and control over employee satisfaction
Hierarchy
Has an internal focus and values stability and control over flexibility
Observable artifacts
Physical manifestations such as manner of dress, aawards, myths and stories about the company, rituals and ceremonies, decorations, etc...
Espoused values
Are the explicitly stated values and norms preferred by an organization
Enacted values
Are the values and norms actually exhibited in the organization
Basic Assumptions
Non observable core values of an organization's culture
Symbols
An object, act, quality, or event that conveys meaning to others
Story
A narrative based on true events, which is repeated and sometimes embellished upon to emphasize a particular value
Hero
A person whose accomplishments embody the values of the organization
Rites and rituals
Are the activities and ceremonies, planned and unplanned, that celebrate important occasions and accomplishments in the organization's life
Strength perspective
Assumes that the strength of a corporate culture is related to a firm's long-term financial performance