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Related Flashcards
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Cards In This Set
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The process used to identify, measure, communicate, develop, and reward employee performance.
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Performance management
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Performance Management:- ties organizational strategies to ___________ __________.- communicates performance __________________.- documents performance for ____________ __________.- provides rewards and incentives for _______________.
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- individual performance- expectations- personnel actions- performance
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Type of Performance Information:- focuses on specific behaviors related to job success.
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Behavior-based performance Information
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Type of Performance Information:- focuses on employee's accomplishments.
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Results-based Performance information
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Type of Performance Information: - measurable, observable, work-related outcomes.
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Objective Performance Measures
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Examples of Objective Performance Measures:____________________________________
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QuantityQualityTimelinessAttendance
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Type of Performance Information: - behaviors or outcomes that require judgement on the part of the evaluator.
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Subjective Performance Measures
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Examples of Subjective Performance Measures:_________________________________
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Supervisor/subordinate relationsappearanceAttitude
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The part of performance management that evaluates how well employees do their jobs as compared to a set of performance standards and provides performance feedback to the employee.
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Performance Appraisal
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Expected levels of performance
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Performance standards
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In order to be effective, performance standards must be _____________.
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Communicated
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The person who ultimately controls the employee's performance is the _____________.
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Employee
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CompensationPromotionsDismissals (Terminations)DownsizingLayoffsDisciplinary Actions
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Admistrative Uses of Performance Appraisals
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Identifying personal strengths identifying personal weaknesstraining needsdevelopment needscareer planning
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Developmental uses of performance appraisals
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Uses of Performance Appraisals in HRM - If for no other reason, performance appraisal should be conducted to provide job ____________ with feedback.
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Incumbents
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