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Related Flashcards
Related Topics
Cards In This Set
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Job Specialization
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The process by which a division of labor occurs as different workers specialize in different tasks over time.
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Scientific Management
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The systematic study of relationships between people and tasks for the purpose of redesigning the work process to increase efficiency.
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Administrative Management
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The study of how to create an organizational structure and control system that leads to high efficiency and effectiveness
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Bureaucracy
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A formal system of organization and administration designed to ensure efficiency and expectations
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Authority
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The power to hold people accountable for their actions and to make decisions concerning the use of organizational resources.
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Rules
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Formal written instructions that specify actions to be taken under different circumstances to achieve goals.
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Standard Operations Procedure (SOP's)
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Specific sets of written instructions about how to perform a certain aspect of a task.
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Norms
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Unwritten and informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group or organization.
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Unity of Command
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Reporting relationship in which an employee receives orders from and reports to only one supervisor.
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Centralization
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The concentration of authority at the top of the managerial hierarchy.
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Line of Authority
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Chain of command extending from the top to the bottom of the organization.
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Equity
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The justice, impartiality, and fairness to which all organizational members are entitled.
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Order
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The methodical arrangements of positions to provide the organization with the greatest benefits and to provide employees with career opportunities.
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Initiative
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Ability to act on one's own without direction from a supervisor.
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Discipline
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Obedience, energy, application, and other outward marks of respect for a superior's authority.
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