Chapter 2 General Trends in Retailing Flashcards

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General Trends in Retailing
■New Types of Retailers ■Increased Concentration ■Globalization ■Growth In Services Retailer ■Demise of Pure Electronic Retailers (Webvan, eToys, etc) ■Growth in Use of Multi-Channel Retailing by Traditional Retailers ■Increase Use of Technology to Reduce Cost; Increase Value Delivered
New Types of Retailers
■Category Specialists -PETsMART -Bed, Bath and Beyond ■CarMax and Auto Nation ■Netflix, eBay, Priceline, Travelocity
Types of Retailers
■Retailers Use Different Retail Mixes

-merchandise: variety (breadth) / assortment (depth) -services -store design, visual merchandising -location -pricing ■Infinite Variations ■Some combination of retail mixes satisfy the needs of significant segments and persist over time.
Variety
(breadth) /
Assortment
(depth)
Merchandise Offering
Variety (breadth of merchandise):
Assortment (depth of merchandise):
Wide vs. narrow - The number of merchandise categories......deep vs. shallow -the number of items in a category (SKUs)
Stocking a deep and broad assortment is
Costly for retailers.
Many SKU's lead to inventory investment cost ^ because
Because the retailer must have backup stock for each SKU
in addition to holding the inventory
Types of Merchandise Retailers
Food Retailers
General Merchandise
Department Stores Specialty Stores Discount Stores Category Specialists Off-Price Retailers Warehouse Clubs Value Retailers
General Merchandise
Mom and Pop Stores
Convenience Stores
Supermarkets
Supercenters
Food Retailers
Channel preference for food shopping channel where grocery purchasers do most of their food shopping
■Supermarkets - 56%
■Supercenters - 23%
■Warehouse Clubs - 4%
■Convenience Stores -
■Conventional supermarkets n??? SKU
30,000
N2000 SKU nOffer one or two brands and sizes nDesigned to maximize efficiency and reduce costs nOffer merchandise at 40-60% lower prices than conventional supermarkets Save-A-Lot, ALDI (German’s Wal-Mart
■Limited assortment supermarkets (extreme value food retailers)
provides quality merchandise at low prices by reducing its assortment in order to control store operating expenses
ALDI: German’s Wal-Mart