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Related Flashcards
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Cards In This Set
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Getting work done through others is defined as what?
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Management
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Getting work done with a minimum effort, expense, or waste is defined as what?
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Efficiency
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Accomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction is defined as what?
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Effectiveness
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What type of management function involves determining organizational goals and means for achieving them?
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Planning
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What type of management function involves deciding where decisions will be made, who will do what jobs and tasks, and who will work for whom in the company?
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Organizing
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What type of management function involves inspiring and motivating workers to work hard to achieve organizational goals?
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Leading
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What type of management function involves monitoring progress toward goal achievement and taking coercive action when progress isn't being made?
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Controlling
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What type of manager is responsible for the overall direction of the organization?
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Top managers
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What type of manager is responsible for setting objectives consistent with top management's goals?
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Middle managers
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What type of manager is responsible for training and supervising the performance of non managerial employees?
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First line managers
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What type of manager is responsible for facilitating team activities toward accomplishing a goal?
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Team leaders
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What kind of managerial role is people intensive?
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Interpersonal role
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What type of interpersonal role involves ceremonial duties such as greeting company visitors and speaking at the opening of a new facility?
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Figurehead role
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What type of interpersonal role involves managers encouraging and motivating employees to accomplish organizational objectives?
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Leader role
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What type of interpersonal role involves dealing with people outside their units?
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Liaison role
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