Management 350 Exam 2

Exam

68 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
What are the levels of the hierarchy of needs from lowest to highest.
PhysiologicalSafetySocialEsteemSelf-Actualization
__made x/y theory.What does it mean
DougX is the negative view of humans. They dislike work.Y is positive view of humans. Work is natural, and can seek responsibility.
___ made Two-factor theory.What does it mean?
FredAttitude towards work determines success/failure. What people want from their jobs.
___ made ERG theoryWhat does it mean?
Clayton.There are three groups of core needs.Existence: Provide basic material requirementsRelatedness: desire for relationshipsGrowth: desire for personal development.
HAS GOOD RESEARCH SUPPORT, BUT NOT MOST
___ made McCleland's theory of needs.What does it mean?What do high achievers like?
David.Three needs.Need of achievement (nAch):Achieve in relation to standards
Need for power (nPow): Need to make others behave in a way they wouldn't usually.
Need for affiliation (nAff): Desire for relationships.
nAch is most important. Like goals with a 50% success rate to challenge themselves.
High achievers like...-High degree of responsibility/feedback-Intermediate degree of risk-Running their own business-Seeing how they do personally, not helping others.
HAS MOST RESEARCH SUPPORT
What is Cognitive evaluation theory?
When extrinsic rewards reduce intrinsic interest in a task. (Don't give extra rewards to your workers when they already feel good about the work they are doing)
___ made Self efficacy theory.What does it mean?What are 4 ways to increase self efficacy?
Albert-Means you believe you are capable of performing a task.-High self efficacy=high confidence.-Compliments goal-setting theory (difficult goals=high self-efficacy)
4 WAYS TO INCREASE SELF EFFICACY1) Enactive mastery: having experience in a job.2) Vicarious modeling: becoming confident because you saw someone else do it.3) Verbal persuasion: Someone convinces you that you have the necessary skills for the job.4) Arousal: getting a chubby/getting psyched up.
In Goal setting theory...
-Specific goals leads to what?-Difficult goals leads to what?-Feedback leads to what?-What is the best way managers can improve their -workers performance?

-increased output-increased performance-higher performance-Set specific goals. Don't say "do your best"
Under Reinforcement theory...
-it is a counterpart to what?-___ is a function of its consequences.-____ behavior is repeated.
-goal setting-behavior-reinforced
Under Equity theory...
-Equity plays a role in what?-What does it mean? Example?
-motivation-Pissed if you work harder than someone and are payed less. Guilty if you work less than someone and are payed more.
___ made expectancy theory-Belief that ___ will lead to ___.-What are the three relationships?
-victor-high level performance, appraisal & raises.-Effort performance: When you think giving a certain amount of effort will lead to performance.
Performance-reward: Belief that performance leads to a desired outcome.
Rewards-personal goals: Organizational rewards satisfy your personal goals and needs.
What is organizational justice?When are organizations just?Fairness can be ____
-what is fair in the workplace-when the outcomes they received, and how they received them are fair.-subjective.
What is intrinsic motivation?
Feeling accomplished from the work you did. Money is not an influence.
What is extrinsic motivation?
Use money, bonuses, parking spots, etc to motivate people.
Name 4 things involved in MBO.What does MBO support?
-goal specificity participation in decision making explicit time period performance feedback
-goal setting theory.